Are you a Victim of this Common eCommerce Mistake?
By Logicbroker | September 30, 2013
With today’s growing eCommerce market, it is necessary to have a website that is both user-friendly and visually appealing. However, when your front-end is the main focus of work, it is likely your back-end is being neglected. By integrating the back-end systems your business relies on, you can focus on the front-end and eliminate the chance of errors, process more orders in less time, and effortlessly share information between your systems.
When you implement an integration hub to connect your back-end systems, all order information can flow seamlessly. With an integration hub, you can connect your shopping cart, ERP/Accounting system, order management system and any marketplace or EDI trading partner. When these systems are integrated, all information flows seamlessly between the systems. This virtually eliminates the need to manually enter data. When human touches are removed from the order cycle, the chances of costly errors are removed as well.
Another benefit to utilizing an integration hub is that you can process more orders in less time. A direct integration with your EDI trading partners to your order management platform or ERP enables you to receive and process orders at a much faster pace. EDI documents send much quicker than faxes, and are more efficient than emails or phone calls. With a faster order cycle, your business will gain the benefit of scalability and handle a higher order volume.
With an integration hub, the powerful systems your business depends on can communicate seamlessly. EDI messages will be received and translated and deposited automatically into the appropriate system. With these backend efficiencies, your staff can focus on the front-end UI (user interface) and UX (user experience). If your backend is running inefficiently, customers will be turned away because of poor ratings. But, with a powerful backend that runs efficiently and reliably, your main focus can be developing your front end and growing your business.
An en- to-end integration offers you the ability to eliminate the chance of costly errors, process more orders in less time, and effortlessly share information between your systems. As a result, you will free up your resources so your focus can be on developing a user-friendly and visually appealing web store to maintain a competitive edge in today’s growing eCommerce environment.
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