Retailer Connection for Chewy.com Suppliers

Logicbroker delivers a scalable SaaS EDI + API platform that will handle the mapping, testing and integration process for Chewy, allowing suppliers to focus on growing their business.

OVERVIEW

Chewy is an online retailer of pet food and other pet-related products based in Dania Beach, Florida.

Chewy.com logo

Simplify retailer & marketplace compliance with Logicbroker’s modernized EDI + API technology, lighting up new sales channels and eliminating the complexity of managing multiple trading partners.

With one Logicbroker connection, you can unlock any retailer or marketplace sales channel and effortlessly manage your B2C and B2B relationships. Our team of experts has invested the time to complete comprehensive mapping and testing according to retailers' standards in order to get you up and running fast. With a certified Retailer or Marketplace Connection, Logicbroker enables rock solid commerce channels for your business while maximizing margins without transactional fees.

Setting up the integration involves just a few steps:

HOW WE CONNECT

Logicbroker works with Chewy's technical team to set up the connection.

The process involves connecting Logicbroker’s stage environment to test all necessary documents to verify a compliant and successful integration.
 
The Logicbroker implementation team helps you through the setup process, seamlessly connecting to Chewy.com directly. You can integrate with Chewy.com using all standard Logicbroker options including XML, JSON, CSV, Flat file, API, or through the Logicbroker portal.  
  
In addition to Logicbroker’s powerful and easy to use web portal,  Logicbroker also offers syncing your order data to systems including ShipStation, NetSuite, Shopify, QuickBooks, SkuVault and more. 
 

Eliminate VAN fees

Through its certification process, Logicbroker has created direct secure connection to Chewy.com for EDI processing without using VAN to eliminate unnecessary outdated VAN fees.

Automation with Logicbroker

Orders
Receive purchase orders from Chewy.com directly to your order processing system in a single consolidated format. Logicbroker supports sending orders via EDI, XML, CSV, our API, and even directly into fulfillment systems such as ShipStation or Shopify. No more mapping to retailer specifications, costing you precious tech resources. This means you can process orders in one central place with the highest level of automation.

Orders within Logicbroker are also status-driven, letting you know exactly which action needs to be taken according to Chewy.com's lifecycle process.
Packing Slips
Packing slips are a major component of making sure you meet retailer guidelines and maintain Chewy.com's branding. Logicbroker automatically generates packing slips for you based on Chewy.com's packing slip specification, allowing you to easily pick and pack your items. These packing slips can be made available through our portal, FTP site, and even our API for increased automation.
Acknowledgements
Let Chewy.com know immediately when you plan on fulfilling their orders through Logicbroker's acknowledgement tools. Chewy.com requires you to notify them when you receive their orders and when you plan on fulfilling it. With Logicbroker's acknowledgement tools, you can get this information back to your retailers faster, and with fewer touch points.
Cancellations
Chewy.com requires specific cancellation requirements. Although cancellations make up a small number of the transactions with Chewy.com, staying compliant ensures a great customer experience, especially if you are unable to fulfill an order. By using Logicbroker, you can trigger compliant cancellations exactly in Chewy.com's specification, ensuring that you maintain the highest vendor compliance scores.
Backorders
Backordering items involves notifying Chewy.com that specific items will not be shipped within the normal time frame. This occurs when inventory is scheduled to be in stock, but at a later date. With Logicbroker, backorders can be consolidated with acknowledgements and cancellations, giving you full control over which items you can or cannot fulfill, and reducing the amount of time needed to communicate these changes to Chewy.com.
Shipments
Logicbroker provides shipment automation for Chewy.com by connecting directly to your order management system or shipping system, pulling in necessary information such as container codes, tracking numbers, carrier details and estimated delivery dates to ensure Chewy.com compliance.

Logicbroker provides a standardized format to manage a unified list of shipping methods and codes with a unified packaging structure to support the most complex shipments ranging from standardized parcel to LTL pallets.
GS1-128 Labels
Creating GS1-128 formatted labels for Chewy.com has never been easier. All you need to do is provide Logicbroker with your GS1 company prefix and Logicbroker will automatically generate and manage unique SSCC-18 codes for all your containers as well as creating the labels from your shipment data. The labels are fully compliant with all of Chewy.com's requirements and can be printed in a variety of different formats including PDF, ZPL, and PNG.
Invoices
Logicbroker provides the tools you need to easily send invoices to Chewy.com. Manage your payment terms and remittance locations through Logicbroker's vendor portal. Information provided here can be sent to Chewy.com systematically, reducing manual data entry and allowing you to keep a clean record of all invoice and payment information. Logicbroker even provides tools to default commonly invoiced information such as handling, vendor, or drop ship fees.
Purchase Order Change
In some cases Chewy.com will send changes for new orders using the 860 EDI document. These changes include, quantity updates (increase or decrease), price changes, or any changes to order data. When a quantity change is sent, Logicbroker will automatically update your order information and provide a notification inclusive of all changes.
Automated Validation
Logicbroker runs validation for Chewy.com to ensure that all documents sent from your system to theirs will be compliant. Trigger compliance alerts to be notified immediately when a document does not comply with Chewy.com's specifications.
Previous
Next

EDI Documents Used:

Why Logicbroker?

EDI graphic - Logicbroker

Modernized EDI

Our fresh approach to EDI has made Logicbroker the clear choice for successful brands and retailers. A SaaS platform built to scale your digital commerce business.
 

The Logicbroker RESTful API wraps clean, modern technology around legacy supply chain data. Quickly code to the most developer-friendly EDI integration platform available.

teamwork graphic - Logicbroker

Team Expertise

Our team is comprised of talented individuals with a passion for digital commerce. From solution design to everyday support, trust the people and expertise of Logicbroker.
 
no fees graphic - Logicbroker

No Per-Order or Document Fees

Keep your margins with a predictable annual subscription and no transaction fees. No annoying charges per kilocharacter, percentage of revenue, or charge per order.
 

Looking to get up and running with a Chewy.com integration?

Speak with a member of our team today.

Scroll to Top