Logicbroker Safeguards User Data Through Comprehensive Security Protocols

By Jager Robinson | August 9, 2023

Safeguarding customer data has always been paramount for Logicbroker as we handle sensitive information from some of the world’s largest retailers and suppliers. We understand the critical importance of data security and take extreme caution to protect our customers’ valuable drop shipping, marketplace, and supply chain data. 

We are proud to announce that our latest product feature will be focused directly on providing our customers with information on every security measure we take to ensure proper data handling. This new Trust Center page will focus heavily on providing an interactive approach to data security, letting customers explore our various security measures while requesting additional information via secure NDAs to evaluate any and all security concerns. 

Screenshot of Logicbroker Trust Center Page. Security SOC 2

“Our customers are our highest priority for every new offering, build, and improvement we make to our platform,” Chip Sockwell, VP of Product Management, said. “For a successful business relationship, you need two things: unified purpose and trust. That is why we built this Trust Center page. We wanted to show that security begins before any contracts are signed. This security mindset continues into our software, network, and policies which is why things like our SOC 2 verification will be front and center on our newest portal page. Any customer can request access to view every policy and procedure we have in place.” 

A Multilayered Security Approach

Logicbroker follows a multilayered security approach to create a fortified shield against potential threats. Our security measures encompass both physical and virtual aspects of our infrastructure. We employ the latest encryption protocols to protect data in transit and at rest, ensuring that it remains unreadable to unauthorized individuals. Our state-of-the-art firewalls and intrusion detection systems monitor and defend against potential attacks 24/7, maintaining a robust first line of defense.

Transparent Audits and Compliance

Trust is essential when it comes to data security. That’s why Logicbroker is committed to transparency and accountability. We undergo rigorous third-party audits and penetration testing to assess and validate our security practices regularly. These audits help us identify areas for improvement and ensure that we comply with industry standards and regulations. Our customers can rest assured that their data is handled in accordance with the highest security standards.

Continuous Monitoring and Incident Response

To stay ahead of any data security threats and compliance changes, Logicbroker employs continuous monitoring of our systems and networks. Our security and product team is always on the lookout for potential anomalies, ensuring that any suspicious activity is immediately addressed. In the unlikely event of a security incident, we have a well-defined incident response plan in place to minimize any impact and protect your data from compromise.

User Authentication and Access Controls

Controlling access to sensitive data is a fundamental aspect of security. Logicbroker implements robust user authentication mechanisms including multi-factor authentication and single sign-on capabilities, to ensure that only authorized personnel have access to critical information. Role-based access controls further limit user privileges to specific tasks, reducing the risk of unauthorized access or accidental data exposure.

“At Logicbroker, data security is not just a feature; it’s a core value that underpins everything we do,” said CEO Justin Hartanov. “Our commitment to safeguarding your data remains unwavering. With our new interactive portal feature, you can now explore the comprehensive security measures and audits that fortify our infrastructure. Trust us to protect your valuable data so that you can focus on what matters most – growing your business with confidence.” 

Learn More Online

Security is an ongoing journey, and we continuously invest in enhancing our security measures to stay ahead of emerging threats. To learn more about Logicbroker and our processes, please visit our website. We have content focused on every aspect of drop ship, marketplace, and supply chain visibility tools, as well as webinars to help retailers and brands focus on assortment best practices. 

Other Related Content:

About Logicbroker

Logicbroker is the premier Supply Chain Experience Management (SCXM) eCommerce platform. Our unique B2B and D2C offerings give manufacturers and retailers a single source of truth for their supply chain, yielding real-time visibility and communications, higher compliance rates, lower transaction costs, and exceptional customer experiences. Through drop ship, marketplace, and supply chain visibility solutions, Logicbroker processes $6.3 billion in GMV each year and can help your organization achieve Supply Chain Excellence. 

Our integrated suite connects all participants of an organization’s supply chain regardless of the type of business model: owned inventory, drop ship, or marketplace. We work with mid-market and Enterprise manufacturers and retailers across a number of verticals including Health & Wellness, Home Improvement, Consumer Electronics, Toys & Babies, and Consumer Packaged Goods and service brands such as Samsung, Victoria’s Secret, The Vitamin Shoppe, Walgreens, Ace Hardware, BBQGuys, and RiteAid.

Modern dropship & marketplace solutions have never been so easy.

Are you ready to drive growth and gain unparalleled speed to market with a modern, scalable dropship or marketplace program? Fill out the form below to get in touch with our team: