Don’t Let Onboarding Slow You Down; Embrace On-Demand Onboarding By Logicbroker

By Jager Robinson | March 15, 2024

Continuing with our Product Feature Spotlight series, Logicbroker is diving deep into the retailer side of our incredible On-Demand Onboarding toolset. Designed by and for our customers, On-Demand Onboarding is a revolutionary multi-vendor commerce tool that can get vendors up and running in your program in under an hour while also merging effortlessly with your established onboarding processes ensuring a smooth, automated shift. 

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Product Feature Spotlight: On-Demand Onboarding, Part 1

For retailers and suppliers participating in a multi-vendor program, inefficient supplier onboarding can have far-reaching consequences that impact sales, customer satisfaction, operational efficiency, and competitiveness in the market. Yet typical times to onboard suppliers range from a few hours to a few weeks depending on the complexity of integration, efficiency of communication, the level of automation in process, and readiness. 

Efficient communication, clear expectations, and proactive collaboration between the retailer and the supplier are crucial for ensuring a successful onboarding process. Logicbroker ensures quick and efficient supplier onboarding by providing On-demand Onboarding tools for both retailers and suppliers. 

On-Demand Onboarding For Retailers 

The main issues impacting retailers during supplier onboarding primarily stem from a lack of visibility and communication. Logicbroker’s On-demand Onboarding dashboard serves as a single place to manage and track the supplier onboarding process, with a focus on providing visibility and communication tools. 

The dashboard provides a real-time look at the status of all supplier onboarding, allowing retailers to quickly review key details like status, number of days onboarding, and requested go-live date. 

From there, retailers can select VIEW to review supplier-specific details like connection method, contact details, and the status of onboarding tasks that must be completed for the supplier to go live. 

Also available from the dashboard, are tools that streamline communication between trading partners. SETTINGS provides retailers with the ability to load their supplier agreement and add custom messages to staging and production dashboards for supplier review. By selecting INVITE SUPPLIER, retailers can choose to initiate the onboarding process for suppliers individually or in batches by providing a few key details. This greatly simplifies onboarding by eliminating manual processes to initiate contact and communication with new suppliers. 

For retailers that have limited staff or ability to manage supplier onboarding, Logicbroker offers white-glove support to facilitate the process. By providing visibility and communication tools in a single place, Logicbroker’s On-demand Onboarding dashboard reduces retailer resources needed to onboard suppliers while simultaneously reducing onboarding times from the traditional weeks/months to just a few hours. 

About Logicbroker

Logicbroker is a premier multi-vendor commerce platform that seamlessly connects trading partners regardless of integration types. Our modern solutions empower retailers and brands to take control of their customer experience by harnessing and analyzing vital first-party data, reducing inventory risk, and curating their expanded assortment. By improving the visibility into our client’s commerce programs, Logicbroker can better position retailers and brands for transformative growth.

As business needs and demand shift, Logicbroker provides the ability to quickly switch suppliers and product fulfillment between 3P to 1P and responsibly find new sources of inventory that uphold your brand integrity and meet your delivery promise. ​We work with mid-market and Enterprise manufacturers, brands, and retailers across a number of verticals including Health & Wellness, Home Improvement, Consumer Electronics, Toys & Babies, and Consumer Packaged Goods and service brands such as Samsung, Victoria’s Secret, The Vitamin Shoppe, Walgreens, Ace Hardware, and BBQGuys

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