Logicbroker Q3 Product Updates Upgrade Scorecards, Reporting, and the Portal Dashboard For Dramatically Enhanced User Experience
By Jager Robinson | October 10, 2024
Over the last quarter, Logicbroker’s Product team has been working closely with our customer advisory board to update and enhance almost all facets of our user portal. Everything from Scorecards to our Portal Dashboard have been enhanced and updated for more modern commerce needs.
Our Q3 updates—Reporting & Collaboration, Eliminating Integration Barriers, and Increasing Visibility for Efficiency & Control—are the perfect stepping stone for those looking for more flexibility and control over their commerce systems. With more native connectors, increased control over vendor scorecards, and unique ways to modify your portal dashboard, retailers and brands can now easily navigate through suppliers, partners, product data, and integrations faster than ever before.
Reporting & Collaboration Updates
Logicbroker continues to innovate with powerful enhancements to our Reporting & Collaboration tools, designed to optimize transparency and performance across your eCommerce ecosystem.
A significant upgrade has been made to our Vendor Scorecards, introducing a new graph feature that enables retailers and suppliers to track and analyze order line cancellations. This new capability allows users to visualize the reasons behind cancellations over a specified period, offering valuable insights to address underlying issues, minimize future cancellations, and reduce lost sales.
In addition, our Connected Commerce Network® has been upgraded to streamline partnership opportunities. Users can now quickly identify partners who have earned on-time shipment badges based on their performance over the last 30 days. This enhancement enables more efficient collaboration, allowing retailers and suppliers to connect with top-performing partners, ensuring smoother operations and improved customer satisfaction.
Expanding Flexibility Through New & Enhanced Native Connectors
We are committed to providing seamless integration solutions that empower businesses to conduct commerce effortlessly on any platform they choose. Our latest enhancements and native connectors eliminate traditional barriers, offering greater flexibility and efficiency in managing data and transactions across multiple eCommerce systems.
In Q3, we’ve introduced new connectors for WooCommerce Retailers and Salesforce Commerce Cloud, supporting the automation of critical operations such as pushing inventory, acknowledgments, shipments, and return receipts, while also pulling orders directly into your platform. These integrations streamline processes, reducing manual work and enhancing operational flow.
We’ve also made important updates to existing connectors, including Squarespace and Shopify.
The Squarespace connector now features a “check products” button, allowing suppliers to quickly view total product counts, active imports, and identify any duplicate or missing SKUs. In addition, it now offers line-level tracking for orders, enhancing transparency.
For Shopify users, product imports have become even more efficient, with the ability to pull products based on the last update time, rather than batch time, and similarly we’ve added a “check products” functionality to see:
- Total products
- Total products tagged
- Active and available to import
- Number of duplicate SKUs
- Number of missing SKUs
These enhancements collectively ensure our users can maintain full control over their product data and streamline their operations on the platform of their choice.
Increasing Visibility for Efficiency and Control
To cap off our Q3 enhancements, we rolled out significant updates aimed at improving visibility through enhanced dashboard functionality and onboarding processes. These upgrades empower users to focus on the most relevant data and streamline their workflows for optimized business operations.
Our refreshed Portal Dashboard now brings Standard Reporting features directly into the dashboard, offering support for widgets and pre-built add-ons. Users can enjoy a custom-built experience tailored to the needs of suppliers and retailers alike, while the newly enhanced interface, with its softer color palette, improves the user experience. This customization ensures users can display critical data, take necessary actions, and create a smoother, more efficient flow within their organizations.
In addition, we’ve improved our onboarding process to better support users who prioritize production-ready systems. With support for production-only onboarding, users can now select key platforms like Squarespace during setup, ensuring a faster, more efficient integration experience. Our updated prompts and email communications ensure that onboarding is seamless, delivering a focused and intuitive journey from day one.
Enjoy Continued Benefits
Logicbroker’s Q3 updates were not made in a vacuum. Each update came from Customer Advisory Board meetings, client business updates, and thousands of conversations around how we can streamline our tools to better help specific business needs. As we continue to look for new ways to improve the Logicbroker platform, reach out to our team to discuss what tools your organization needs to succeed in the market.
About Logicbroker
Logicbroker is a premier multi-vendor commerce platform that seamlessly connects trading partners regardless of integration types. Our modern solutions empower retailers and brands to take control of their customer experience by harnessing and analyzing vital first-party data, reducing inventory risk, and curating their expanded assortment. By improving the visibility into our client’s commerce programs, Logicbroker can better position retailers and brands for transformative growth.
As business needs and demand shift, Logicbroker provides the ability to quickly switch suppliers and product fulfillment between 3P to 1P and responsibly find new sources of inventory that uphold your brand integrity and meet your delivery promise. We work with mid-market and Enterprise manufacturers and retailers across a number of verticals including Health & Wellness, Home Improvement, Consumer Electronics, Toys & Babies, and Consumer Packaged Goods and service brands such as Samsung, Victoria’s Secret, The Vitamin Shoppe, Walgreens, Ace Hardware, and BBQGuys.
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