Industry Whitepapers

Ecommerce retailers feel increased pressure to offer both an expanded product line and rapid home delivery, driving many to increase their drop shipping programs. According to the Retail Systems Research report Retail Insight: Moving Beyond Omnichannel, 40% of retail respondents expect an increase in drop ship vendors in 2017, a trend echoed by logistics service providers catering to retail.

Though Magento is widely known as a leading B2C platform, it has plenty of built in functionalities to make it ideal for B2B eCommerce. Beyond existing functionalities, Magento offers a wide variety of partners who can further extend these capabilities. This whitepaper will touch upon the top 7 reasons eCommerce businesses should use Magento for their B2B store.

Find out many of the common disadvantages of drop shipping and how to turn them into advantages. In addition, we have thrown in a few recommendations of our own to give you our Top 10 Tips for a Successful Drop Ship Program.

We have put together our list of seven simple steps to rock eCommerce and our reasoning as to why you should take note. Our steps include following a customer centric approach,
engaging in social media, using quality product imagery and videos, paying attention to mobile, utilizing SaaS and cloud computing, incorporating integration and automation, and always evolving.

In today’s digital landscape, the top priority is ensuring your business fosters a positive user experience, not just online, but throughout the entire order lifecycle. Ultimately, you want to exceed your customer’s expectations, because this leads to quicker sales and long-term customers. The question on everyone’s mind is, how can you guarantee a winning customer experience?

Retailers must embrace the current digital commerce transformation in order to remain relevant within the industry. Otherwise, they risk losing loyal customers to competitors that are just one click away - eroding their market share.

Business-to-business (B2B) merchants operating online face many of the same challenges as business-to-consumer (B2C) retailers — efficiently managing orders, tracking and analyzing customer activity, and handling fulfillment to meet customer demands. But B2B sellers have many other issues that must also be considered and managed. Learn more in the full ebook.